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Managing Knowledge For Sustained Competitive Advantage

Foreword xi
Neal Schmitt
Preface xv
The Contributors xvii
Part One: Introduction
1 The Knowledge-Based Approach to Sustainable
Competitive Advantage 3
Angelo S. DeNisi, Michael A. Hitt, Susan E. Jackson
Part Two: Work and Organizational Designs
for Knowledge-Based Competition
2 Alternative Strategies for Acquiring Knowledge 37
David L. Deeds
3 Organizing for Knowledge-Based Competitiveness:
About Pipelines and Rivers 64
C. Marlene Fiol
4 Designing Work for Knowledge-Based Competition 94
Susan Albers Mohrman
Part Three: Staffing Organizations
for Knowledge-Based Competition
5 Managing the Human Resource Architecture
for Knowledge-Based Competition 127
David P. Lepak, Scott A. Snell
6 Hiring for Knowledge-Based Competition 155
Elaine D. Pulakos, David W. Dorsey,
Walter C. Borman
ix
x CONTENTS
7 Contracting Talent for Knowledge-Based
Competition 178
Alison Davis-Blake, Pamsy P. Hui
Part Four: Developing and Motivating Employees
for Knowledge-Based Competition
8 Knowledge Management: Developing Intellectual
and Social Capital 209
Raymond A. Noe, Jason A. Colquitt, Marcia J. Simmering,
Sharon A. Alvarez
9 Stimulating and Supporting Creativity in
Organizations 243
Greg R. Oldham
10 Reward Systems in Knowledge-Based Organizations 274
Edward E. Lawler III
11 Retaining Knowledge by Retaining Technical
Professionals: Implications of the Unfolding
Turnover Model and the Job Embeddedness
Construct 303
Steven D. Maurer, Thomas W. Lee, Terence R. Mitchell
Part Five: Measuring Knowledge-Based Resources
12 Assessing the Culture and Climate for
Organizational Learning 333
Lois E. Tetrick, Nancy Da Silva
13 Strategic Knowledge Measurement and
Management 360
John W. Boudreau
Part Six: Conclusion
14 Managing Human Resources for Knowledge-Based
Competition: New Research Directions 399
Susan E. Jackson, Michael A. Hitt, Angelo S. DeNisi
Name Index 429
Subject Index 443

Susan E. Jackson - 2003

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